HOW DO I PLACE MY FIRST ORDER WITH RACKS.PT?
Before placing your first order, you must register on our website. Registration is a simple and quick process. You must add the products you want to your shopping cart. Once you have all the products added, simply finalize the order by indicating the delivery and billing address as well as the shipping method. For security reasons, the cash on delivery method is not available on first orders.
CAN I CHANGE MATERIALS AND QUANTITIES IN MY ORDER?
You must contact us to change your order. If the order is still on our premises, we will change it.
WHAT HAPPENS IF I PAY FOR AN ORDER AND THE MATERIAL IS MISSING?
If your order is incomplete due to a stock outage, Racks.pt will immediately send you what is available. The rest of the material will be sent as soon as it arrives from our suppliers, without any additional costs or postage. Under these conditions, the customer will always be notified at the time of the first shipment.
HOW CAN I CLARIFY ANY DOUBTS ABOUT MY ORDER?
If you have any questions about your order, please contact us at info@racks.pt.
PRODUCT PRICES
Product prices may change without prior notice. Racks.pt is not responsible for supplying products with obvious price errors on the website. If you have any questions, please contact Racks.pt.
VAT
The prices shown do not include VAT. VAT at the legal rate in force must be added to the prices shown.
STOCK
Stock errors may occur in the Inventory of Racks.pt. . You should confirm the availability of any product before going to the store Racks.pt.
COMPLAINTS
Please check the goods on receipt. Complaints will not be accepted after 72 hours.
English
Português
Español
Français
Deutsch

